Gift certificates purchased in 2017 Terms and Conditions, Exchange, Cancellation and Refund policies

These terms and conditions apply for  all gift certificates purchased in and up to 19th December 2017. By purchasing your gift certificate you are agreeing to Re:Root’s Gift certificate policies 2017.

Terms and conditions :

Gift Certificate cannot be used to purchase a further Gift Certificate.

All Gift Certificates are dated and expire after 29. June.2018.

Gift Certificates cannot be exchanged for cash.

Gift Certificate cannot be exchanged or refunded after 1. Feb. 2018

Gift Certificate can only be used for a one hour life quality coaching session with Re:root.

Gift certificate can only be used by the customer registered at the time of purchase.

Re:root and employees thereof make no warranty regarding service that may be received in connection with use of this Gift certificate.

Re:root and employees thereof  assumes no responsibility and shall not be liable for any injury, loss, or damage of any type or nature which arises out of use of this Gift certificate.

Exchange Policy

Only the buyer can exchange the client name on the gift certificate and must contact Re:root to make a change on re.rootej@gmail.com.

Only the buyer of the gift or the registered (at the time of purchase) recipient of the gift certificate can use the gift certificate. If you wish to change the name on the gift certificate you must contact Re:Root no later than December 18th 2017.

Cancellations and Refunds Policy

A gift certificate can only be cancelled by the buyer not the recipient

A gift certificate can only be cancelled by email headed GIFT CERTIFICATE CANCELLATION AND  REFUND.

Similarly to request a refund, please contact us by email headed GIFT CERTIFICATE CANCELLATION AND  REFUND. 

Email: re.rootej@gmail.com

All certificates cancelled on or after 18th December will not begin a refund process until January 8th 2018.

All refunds will take up to 10 working days to be completed.

Re:Root charges no cost for refunds and cancellations.

Cancellation, refund and exchange deadlines for gift certificates purchased in 2017

A  gift certificate purchased in 2017’s cancellation deadline is 31st January 2018.

A  gift certificate purchased in 2017 not be refunded or exchanged after 1. February 2018

All certificates cancelled on or after 18th December will not begin a refund process until January 8th 2018.

Please be aware that Re:Root will be closed for business from 20th December 2017 until 8th January 2018. And therefore cannot respond to emails during this period.